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Challenge is creating new AI category while building inclusive global workforce: iMerit CEO Basu
The question I keep coming back to is not whether AI can help. It clearly can; but the real question is who gets access to it says Basu
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Ishani Duttagupta - Wed, 15, Jul 2026
- 15:39 EDT
- 27
Radha Basu / Courtesy Photo
Radha Ramaswami Basu is a pioneering tech entrepreneur whose career spans enterprise software to AI. She established HP’s operations in India while managing the company's $1.2 billion software division. Later, she became the first Asian woman to take a company public on NASDAQ with SupportSoft and also earned a spot on the ‘Top 25 Women of the Web’ list in 2000.
Today, she is the founder and CEO of iMerit, a company that helps top AI labs and enterprises train, tune, and evaluate their models. Global data and AI company EXL recently agreed to acquire iMerit to strengthen its enterprise AI technology.
In an email interview, Basu discusses her journey and the future of AI. Below are edited excerpts from their conversation.
Ishani Duttagupta: You are one of the most recognised names of women in technology leadership in the US – what have been some of the toughest challenges that you have faced?
Early on, HP asked me to establish its first software operations in India, long before there was an Indian tech ecosystem or proof the model could work globally. I focused less on selling the idea of India and more on delivering work that spoke for itself. That operation eventually became a $1.2 billion global business and one of the earliest demonstrations that India could compete at the frontier of enterprise technology.
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