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Vaultless theft

Unlike card skimming or phishing scams that trick customers, jackpotting targets the ATM itself.

Representative image / Courtesy: AI-generated

A fast-growing crime wave is hitting America’s cash machines, and federal authorities say the losses are mounting. The Federal Bureau of Investigation has issued a nationwide alert about a spike in “ATM jackpotting,” a scheme that forces machines to dispense cash without any legitimate transaction.

In 2025 alone, financial institutions have lost more than US $20 million. Since 2020, roughly 1,900 incidents have been reported, with about 700 occurring last year.

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Unlike card skimming or phishing scams that trick customers, jackpotting targets the ATM itself. Criminals gain physical access to a machine, open its cabinet—sometimes using generic keys—and install malicious software. The Department of Justice says total losses tied to these attacks have surpassed US $40 million in recent years.

A key tool in these crimes is Ploutus, sophisticated malware first discovered in 2013. It attacks the software layer that controls ATM hardware, allowing thieves to send rogue commands that trigger cash withdrawals. Once infected, an ATM can be emptied in minutes. Some versions of the malware allow criminals to connect an external keyboard or even send text commands to make the machine spit out money on cue.

Federal prosecutors have charged 93 defendants in sweeping indictments tied to jackpotting conspiracies, including cases alleging connections to organized criminal groups operating across the country. Individual jackpotting attempts can cost banks more than US $100,000 per machine.

Law enforcement officials warn that jackpotting crews often move quickly from city to city, targeting multiple ATMs in coordinated bursts. That mobility makes rapid reporting critical, helping banks shut down compromised machines before further losses occur.

While customers typically aren’t held responsible for stolen ATM cash, these attacks can still disrupt services and increase fraud risks. To stay safe, use ATMs inside bank branches or well-lit, monitored areas. Inspect the machine for loose panels, damaged card slots, or unusual attachments.

Shield the keypad when entering your PIN, enable account alerts, and review statements regularly. ATM jackpotting is high-tech, fast, and costly—but awareness remains your first line of defense.

Discover more at New India Abroad.

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