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Two American tech executives, former CEO Adam Young and former CSO Harrison Gevirtz, have pleaded guilty to their role in aiding a scam center operated in India, providing the required tech infrastructure for the centers to operate.
The individuals admitted to routing deceptive pop-up scam calls through their telecommunications business as part of a scam network that targeted vulnerable elderly Americans and has, over time, defrauded them of millions of dollars.
An investigation launched in 2020 had previously led to the conviction of multiple India-based telemarketing fraudsters and associates involved in schemes that defrauded Americans, including elderly victims, of millions of dollars.
The investigation had previously led to the convictions of Indian nationals Sahil Narang, Chirag Sachdeva, Abrar Anjum and Manish Kumar.
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The investigation had also contributed to the conviction of another individual, Jagmeet Singh Virk, in the U.S. District Court for the Northern District of California.
Authorities said the India-based call centers used Young and Gevirtz’s business to route fraudulent “tech support” scam calls and were at times advised on ways to reduce complaints and avoid account suspensions.
Court documents allege that Young and Gevirtz knowingly supported tech-support fraud schemes between 2016 and 2022 in which victims were tricked through fake virus alerts into paying for fraudulent services.
Prosecutors said the pair failed to report the scams despite repeated complaints and instead helped some customers avoid detection and continue routing fraudulent calls.
Describing the actions of the duo as “downright despicable,” Ted E. Docks, special agent in charge of the FBI’s Boston Division, said in a statement, “By their own admission, they willfully profited from telemarketing and tech support scammers, here and abroad, who preyed on the elderly, exploited the vulnerable, and drained victims of their life savings and peace of mind. Behind every fraudulent call was a real person left frightened, humiliated or financially shattered.”
He continued, “Tech support scams cost Americans $2.1 billion last year, and Rhode Islanders reported losing at least $5.7 million. Let this be a warning: If you fuel and support these criminal networks that prey on unsuspecting consumers, the FBI will pursue you relentlessly to ensure you’re held accountable for the harm you helped inflict.”
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