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India outlines GCC framework at SF business event

India highlighted policy and market data on Global Capability Centers at a San Francisco forum.

San Francisco business event / X (@CGISFO)

India outlined its policy framework and market position for Global Capability Centers (GCCs) at a business event in San Francisco, as the sector continues to expand amid shifts in global corporate operations.

K. Srikar Reddy, Consul General of India in San Francisco, delivered the keynote address at India Spotlight: Strategic Insights on Global Capability Centers, an event hosted jointly by ICICI Bank, Tata Consultancy Services, and JLL.

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According to a statement posted by the Consulate on X, the address focused on recent policy measures and market data related to GCC operations in India. The presentation referenced the India–U.S. trade agreement and its relevance to cross-border technology and services investments.

 



GCCs in India employ more than 1.9 million professionals and account for an estimated market size of about $65 billion. Industry projections place the sector’s growth rate at a compound annual growth rate of 10.2 percent through 2030. 

India currently hosts one of the largest concentrations of GCCs globally, with major clusters in cities such as Bengaluru, Hyderabad, Pune, Chennai, and Gurugram.

Several U.S. companies, including Amazon, Apple, Meta, Nvidia, and Amgen, have established GCCs in India, where such centers support functions ranging from software development and engineering to research, analytics, and global operations management.

The Consulate also pointed to provisions in India’s latest federal budget affecting foreign firms operating in the sector. These include a tax holiday until 2047 for foreign companies providing cloud services to global customers using data center infrastructure located in India. 

The budget also raised the eligibility threshold for availing a 15.5 percent safe harbor margin for IT services from about $36 million to approximately $240 million.

The expansion of safe harbor limits is aimed at reducing transfer pricing disputes and compliance burdens for multinational firms operating captive service centers. 

The data center-related tax measures come amid increased global demand for cloud services and growing scrutiny of data localization and cross-border digital infrastructure.

The GCC model has evolved in recent years, with many centers moving beyond back-office support to handle higher-value functions such as product development, artificial intelligence, cybersecurity, and enterprise transformation. 

Discover more at New India Abroad.

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