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Five9 appoints Amit Mathradas as CEO

Mathradas will succeed Mike Burkland, who announced in July his decision to retire from the CEO role.

Amit Mathradas / LinkedIn (Amit Mathradas)

California-based software company Five9 appointed Indian American executive Amit Mathradas as its next chief executive officer and a member of its board of directors.

Mathradas will succeed Mike Burkland, who announced in July his decision to retire from the CEO role. Burkland will remain on Five9’s board of directors and work with Mathradas to ensure a smooth leadership transition. The appointment will take effect on Feb. 2, 2026.

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Five9 said Mathradas brings extensive experience in scaling global software companies, driving AI-led product innovation, and delivering operational execution at scale. He most recently served as chief executive officer of Nintex, which serves more than 7,000 public- and private-sector organizations across over 90 countries. 

Under his leadership, Nintex expanded its AI-centric, agentic business orchestration platform and strengthened its partner-led go-to-market model.

Prior to Nintex, Mathradas was president and chief operating officer of Avalara, where he oversaw global operations and helped grow the business by more than 250 percent over four years. Avalara was acquired by Vista Equity Partners in 2022 in a transaction valued at approximately $8.4 billion.

“I’m thrilled to welcome Amit as the next CEO of Five9,” Burkland said in a statement, citing Mathradas’ expertise in artificial intelligence, product strategy, and operating large-scale businesses as key to leading the company into its next phase of growth.

Mathradas said he was looking forward to leading Five9 and executing its long-term strategy. “Five9 has tremendous opportunities ahead, and I look forward to working with the Board, the management team, and employees to drive growth, increase profitability, and deliver long-term shareholder value,” he said.

The company said Mathradas was selected following a comprehensive search overseen by a committee of independent directors and supported by a nationally recognized executive recruitment firm.

Robert Zollars, Five9’s lead independent director, said the board was grateful for Burkland’s nearly 18 years of leadership, during which Five9’s annual revenue grew from about $10 million to more than $1 billion. He added that the board expects a seamless transition as Mathradas works closely with Burkland in the coming months.

Earlier in his career, Mathradas held senior leadership roles at PayPal, Web.com, and Dell, where he focused on go-to-market strategy, operations, and serving small and medium-sized businesses.

Five9 said it plans to hold an investor day in 2026 to provide further detail on its strategy and long-term financial outlook.

Mathradas holds a master of business administration degree from Northwestern University Kellogg School of Management and a bachelor’s degree in management and economics from Wittenberg University.
 

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