Vishal Patel. / Grace DuVal
Suicide deaths among young people and young adults in the United States declined after the launch of the nationwide 988 crisis hotline, according to a new study led by Indian-origin researcher Vishal Patel.
The study, published in April in the Journal of the American Medical Association, found that suicide deaths among people ages 15 to 34 fell 11 percent after the federal government introduced the easier-to-remember 988 Suicide and Crisis Lifeline in 2022.
Researchers estimated that the decline represented 4,372 lives saved compared with projections based on the country’s long-term suicide trends before the hotline change.
The 988 Suicide and Crisis Lifeline replaced the longer 1-800-273-TALK number in July 2022. The transition, overseen by the federal Substance Abuse and Mental Health Services Administration, was supported by a $1.5 billion effort to expand staffing and services at crisis centers across the country.
The study examined whether simplifying the hotline number and increasing crisis support resources were associated with changes in suicide deaths.
Patel, first author of the study and a clinical fellow in surgery at Harvard Medical School and surgical resident at Brigham and Women’s Hospital, said researchers initially saw only a small effect when reviewing national suicide figures across all age groups.
But when they analyzed the data by age, they found a sharper decline among people between 15 and 34 years old, a group that includes teenagers and young adults considered at higher risk for suicide.
“This is one of those rare good-news stories in public health,” Patel said. He added that the hotline “is not going to solve the issue on its own.”
In simple terms, the study suggests that making the crisis hotline easier to remember may have helped more people quickly reach mental health support during emergencies.
Researchers found that suicide rates among people ages 15 to 34 had been steadily increasing for years. In 2010, the rate was about 11 deaths per 100,000 people in that age group. By 2022, it had risen to nearly 18 per 100,000. Three years after the 988 hotline was introduced, the rate had dropped to about 15 per 100,000, according to the study.
The study also found a smaller decline among adults ages 65 and older, whose suicide mortality fell 4.5 percent after the hotline launch.
Researchers compared trends across states and found that states with the largest increase in hotline call volumes also recorded larger declines in suicide deaths. The 10 states with the highest growth in calls saw suicide deaths decline about 18.2 percent, while states with smaller increases in calls saw a 10.6 percent decline.
As part of the analysis, researchers also compared U.S. suicide trends with those in the United Kingdom, which did not introduce a similar national hotline change during the same period. The U.K. did not see comparable reductions in suicide mortality, the study said.
Patel said the researchers began examining the hotline after federal funding cuts affected some specialized services last year, including programs supporting lesbian, gay, bisexual, transgender and queer callers.
“This is an intervention that seems to be working,” Patel said.
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