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HCLTech, AWS partner to accelerate AI shift in finance

The initiative focuses on delivering pre-configured, compliance-ready tools for contact centers, digital engagement, and core platforms.

Logos of Amazon Web Services (AWS) and HCLTech / Courtesy: Wikipedia; HCLTech

HCLTech and Amazon Web Services (AWS) announced an expanded collaboration on Nov. 25 to accelerate the use of artificial intelligence and modern cloud infrastructure across financial institutions.

The companies said the effort is designed to help banks, wealth managers, and insurers move past legacy constraints and comply with rising regulatory and sustainability demands.

The initiative focuses on delivering pre-configured, compliance-ready tools for contact centers, digital engagement, and core platforms. HCLTech will also provide strategic consulting as part of the rollout, with upcoming AI-driven offerings built on AWS ecosystems for wealth and banking operations.

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Srinivasan Seshadri, chief growth officer and global head of financial services at HCLTech, said the pressure on financial institutions to modernize has intensified. “We understand that a digital journey is of strategic importance, and the need of the hour is for a trusted partner that can engage across the transformation lifecycle,” he said.

He added that many institutions continue to struggle with outdated infrastructure, fragmented data, and complex regulations. “Our collaboration with AWS addresses these challenges by providing proven solutions and expertise specifically designed for the financial services industry, as well as accelerating movement to an autonomous future.”

Commenting on their relationship with HCLTech and AWS, Vikram Dewan, CIO at Jefferies, said, “Our collaboration with HCLTech and AWS is driving new levels of agility and innovation, helping us modernize core financial platforms and unlock the full potential of cloud and AI for our business.”

AWS contributes global cloud infrastructure spanning 120 Availability Zones in 38 regions, along with a range of compute, storage, database, and machine learning services. Scott Mullins, managing director of Worldwide Financial Services at AWS, said the collaboration aligns both companies’ strengths.

“This strategic collaboration combines AWS's deep financial services expertise and scalable cloud infrastructure with HCLTech's consultative approach and flexible delivery models to help our customers accelerate their digital modernization,” he said. “Together, we're enabling financial institutions to innovate and enhance customer experiences while maintaining the security and compliance standards the financial services sector requires.”

The agreement builds on more than a decade of joint work between the firms. HCLTech, which employs over 226,600 people in 60 countries and reported $14.2 billion in trailing 12-month revenue as of Sept. 2025, frames the expansion as part of its push toward “autonomous financial services.” AWS’s cloud network provides the underlying capacity for deployments across on-premises, cloud, and edge environments.

HCLTech plans to introduce the first set of solutions in the coming quarters. For now, both companies are focused on joint pilots intended to demonstrate gains in AI orchestration and compliance automation.

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