IBM inaugurates client experience centre in Mumbai

An agreement was signed with Maharashtra to support the state’s quantum initiatives through expertise, workshops, and ecosystem development efforts.

Newly opened state-of-the-art IBM India Client Experience Center is designed to support Indian enterprises to harness the full potential of emerging technologies, including Artificial Intelligence, hybrid cloud and quantum computing. / IBM

International Business Machines Corporation (IBM) inaugurated its new India Client Experience Centre in Mumbai on Aug. 13.

The facility is designed to help Indian enterprises adopt artificial intelligence, a hybrid cloud, and quantum computing. Located at IBM’s new offices in Mumbai, will serve as a collaborative hub where IBM experts, clients and partners can co-create solutions tailored to India’s business challenges.

Also read: IBM launches Agentic AI Innovation Center in Bengaluru

It will also offer immersive demonstrations across IBM’s portfolio, including its watsonx AI platform, data and automation, cybersecurity, hybrid cloud and consulting services.

Inaugurating the facility, Maharashtra Chief Minister Devendra Fadnavis said advanced technologies are key to building a “Viksit Maharashtra” and “Viksit Bharat.” “These technologies can accelerate sustainability and efficiency across sectors, creating new opportunities for growth and progress. Through our collaboration with IBM, we will harness quantum innovation to transform lives, while building a skilled talent pool to democratize its benefits and make them accessible to every citizen of the state,” he said.

Hans Dekkers, general manager of IBM Asia Pacific, said the centre demonstrates the company’s commitment to India’s digital transformation. “Our interest in helping the Government of Maharashtra build their own vibrant quantum ecosystem exemplifies our commitment,” he said.

Sandip Patel, managing director of IBM India and South Asia, said the partnership aligns with India’s National Quantum Mission and vision of Viksit Bharat. “IBM welcomes the opportunity to engage with the Government of Maharashtra on advancing quantum computing skills in the state, in alignment with the country’s National Quantum Mission, and vision of Viksit Bharat,” Patel said.

As part of the launch, IBM signed a Letter of Intent with the Government of Maharashtra to explore opportunities to support the state’s quantum initiatives. The agreement includes areas such as providing expertise to shape policy, hosting workshops and building a talent pipeline to strengthen the state’s quantum ecosystem.

IBM operates in more than 175 countries, providing hybrid cloud, AI and consulting services to industries ranging from financial services to healthcare.

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