NetSuite System Administrator

Journey

September 21, 2025

09:34 AM

New York, NY

Company size : 201-500 employees
Job Type & Title : Remote
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About Company:
Journey is a global design and innovation agency shaping the future through multidimensional experiences (MDX) that connect people, brands, and culture. Our layered MDX approach crafts story-driven, sensory-rich engagement across physical, immersive, digital, and virtual spaces—fuelled by creative and technological innovation. Born from a legacy of pioneering studios, Journey blends strategic thinking with deep creative expertise to deliver solutions across industries. Journey’s MDX approach fuels growth and forges lasting value for audiences and partners, by creating cultural connections that resonate with impact.
Skills:

About the Position:

We are seeking a detail-oriented and proactive Oracle NetSuite SuiteProjects Pro (Formerly Open Air) / NetSuite System Administrator to oversee the configuration, administration, and ongoing support of our Open Air and NetSuite platforms. This role will play a key part in managing data integrity, executing data migrations, and providing technical and user support across the organization.

Key Responsibilities:

System Administration & Configuration

Maintain, configure, and optimize OpenAir and NetSuite environments to align with business needs.
Manage user roles, permissions, workflows, custom fields, reports, and dashboards.
Monitor system performance and ensure uptime, stability, and scalability.

Data Migration & Integration

Lead and execute data migrations between systems, ensuring accuracy, consistency, and security of data.
Collaborate with finance, operations, and IT teams to map, validate, and clean data during migration projects.
Support integrations with third-party systems and ensure data flows accurately between platforms.

Support & Troubleshooting

Serve as the primary point of contact for user support and troubleshooting related to OpenAir and NetSuite.
Resolve system issues, escalate tickets as necessary, and liaise with vendor support.
Create and maintain user documentation, training guides, and FAQs.

Continuous Improvement

Identify opportunities to improve system processes and efficiencies through automation or configuration updates.
Stay up to date on NetSuite and OpenAir updates, releases, and best practices.
Recommend and implement enhancements based on evolving business needs

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