Digital Booking Assistant
- HappyGo Travel Services
- August 23, 2024
- 06:10 AM
- Company size : 11-50
- Job Type & Title : Remote
- Apply Now
- About Company:
HappyGo Travel Services is your trusted partner in creating joyful and memorable travel experiences. Specializing in personalized service and attention to detail, we cater to a diverse range of travel needs, from family vacations to corporate retreats. With a commitment to excellence, our expert team ensures every aspect of your journey is carefully planned and executed, offering seamless logistics and curated itineraries. Whether exploring exotic destinations or planning a relaxing getaway, HappyGo Travel Services is dedicated to making your travel dreams a reality.
- Skills: Attention to Detail Communication Customer Service Problem Solving Administration Bookings Itineraries Music Industry Reservations Talent Booking
Responsibilities:
Customer Service:
- Communicate with clients via phone, email, and chat to understand their travel preferences and requirements
- Provide personalized recommendations and advice on destinations, accommodations, transportation, and activities
- Handle inquiries, concerns, and complaints professionally and promptly
Booking and Scheduling:
- Make reservations for flights, hotels, rental cars, tours, and other travel services based on client preferences
- Coordinate itineraries and ensure all bookings align with client schedules and budgetary considerations
- Confirm bookings and send detailed itineraries to clients
Destination Knowledge:
- Stay updated on travel trends, visa requirements, and safety information for various destinations
- Offer insights and suggestions for travel experiences that match client interests
Administrative Tasks:
- Maintain accurate records of bookings, payments, and client interactions using our CRM system
- Process payments and handle invoicing as needed
Benefits:
- Competitive salary with performance-based bonuses
- Remote work opportunity, allowing for flexible hours and work-life balance
- Opportunities for professional development and training in the travel industry
- Access to exclusive travel discounts and perks
- Collaborative team environment with supportive colleagues
Basic Qualifications:
- Proven experience in a similar customer service role or within the travel industry
- Strong communication skills with fluency in written and spoken English (additional languages are a plus)
- Proficiency in using booking platforms and CRM systems
- Excellent problem-solving abilities and attention to detail
- Ability to work independently and as part of a team, with a customer-first mindset
Join us in making travel dreams a reality while providing unparalleled service to our valued clients at HappyGo Travel Services!
Enquiry Form
Fill up this form to reach our stunning Streamed team and click on send message.
ADVERTISEMENT
ADVERTISEMENT
E Paper
Video
