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Radha Basu named executive VP as EXL acquires iMerit
The combined entity will help enterprise clients rapidly transition from AI pilots to production-scale, trusted systems.
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Ishani Duttagupta - Tue, 04, Aug 2026
- 18:12 EDT
- 26
Radha Basu / Handout
ExlService Holdings, Inc., a global data and AI company, on Aug. 3 announced the completion of its acquisition of iMerit, a recognized leader in AI model training, evaluation, and reinforcement learning.
The strategic combination pairs EXL’s enterprise data and AI leadership with iMerit’s advanced capabilities and foundation model partnerships, creating an end-to-end AI platform.
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By uniting EXL’s deep domain expertise with iMerit’s expert-led solutions and generative AI technology, the combined entity will help enterprise clients rapidly transition from AI pilots to production-scale, trusted systems.
As part of the transaction, the Indian American founder and CEO of iMerit Radha Ramaswami Basu joins EXL as executive vice president, head of iMerit, and becomes a member of the company’s executive committee.
“This acquisition is a transformational pivot for EXL, deepening our vertically specialized AI capabilities and expanding our reach into high-growth AI technology sectors,” said Rohit Kapoor, the Indian American chairman and chief executive officer of EXL.
“By combining iMerit’s capabilities with EXL’s domain expertise and AI platforms, we are well positioned to help clients build, fine-tune and operationalize AI that performs reliably in production. This is especially critical in regulated industries where domain knowledge, context and compliance are non-negotiable. I am delighted to welcome Radha to EXL’s executive committee; her vision, leadership, and deep expertise at the intersection of human intelligence and AI will help shape the next chapter of EXL's growth and innovation.”
“The next generation of enterprise AI will be defined not by the models organizations choose, but by how effectively they can deploy them in real-world business environments,” said Basu.
“What excites me most about joining EXL is the opportunity to combine iMerit’s pioneering work in AI data, evaluation and human intelligence with EXL’s extraordinary depth in data, AI and enterprise transformation. Together, we can help clients bridge the gap between innovation and execution, turning AI potential into measurable business results. I am energized by what lies ahead and honoured to join EXL’s executive committee as we help clients unlock the full value in enterprise AI integration.”
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