Research Manager

Zyndra Talent Solutions

June 6, 2025

09:27 PM

Zyndra Talent Solutions Los Angeles, California

Company size : 11-50 employees
Job Type & Title : Remote
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About Company:
At Zyndra, we specialize in connecting early career business talent with opportunities at our extensive range of partner companies. Our focus is to help you find the perfect role in the ever-evolving world of business, where your skills can shine and your career can thrive. Zyndra is dedicated to aligning your expertise with companies that value innovation, strategy, and impact. We understand the nuances of the business world and are committed to guiding you towards roles where you can truely make a difference.
Skills:

Technical Success Managers are at the heart of the Edge services business. We are looking for resourceful, technical, and savvy individuals to help our customers realize long term value and impact Edge customer retention and expansion.

Your Duties:

Collaborate with customers to define business requirements, understand challenges, and translate their vision into value-based solutions.
Provide proactive thought leadership and contribute to a growing knowledge network of best practices and methodologies that improve the effectiveness of our team and the information available to our clients.
Manage end-to-end research requests by overseeing discovery, scoping, and coordinating with the Edge delivery teams for successful implementation of Edge subscription offerings (including top-notch knowledge and expertise on synthetic sample delivery).
Maintain polished communication with clients, ensuring timely responses and effective follow-through on issues and escalations to build long-term partnerships.
Work closely with Edge Account Executives and Delivery teams to build account strategies, accelerate growth, and ensure recommended solutions lead to impactful insights.
Develop educational content to help users maximize Edge data solutions and effectively communicate the product roadmap expectations.

Your Resume:

1-2 years of experience in a technical, consulting, or client-facing role.
Ability to thrive in a fast paced environment, managing multiple projects simultaneously across various customers.
Experience working with customers in all phases of their adoption journey.
Hard-working self-starter capable of concurrently running multiple projects in a dynamic environment.
Comfort in working both autonomously and collaboratively.
Ability to articulate technical concepts to a non-technical audience.
Detail-oriented with an ability to prioritize and meet deadlines.
Familiarity with software and front-end development.
Track record of success in building customer relationships at multiple levels of a clients’ organization.

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