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U.S Dept of Transportation orders Air India to refund $121.5 million

Air India is one of the six airlines that have been fined a total sum of more than US$600 million by the department.

US Transportation Department demands $121.5 million in refunds to passengers from Air India (Wiki commons)

The U.S. Department of Transportation (DOT) levied a fine of US$1.4 million and ordered Tata-owned Air India to pay passenger refunds of $121.5 million for significantly delayed, cancelled or changed flights.

According to an official statement, the department received numerous complaints from air travelers since the beginning of the COVID-19 pandemic about airlines’ failures to provide timely refunds after they had their flights canceled or significantly changed.

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