Business Systems Supervisor

TieTalent

September 6, 2025

10:22 PM

Reston, VA

Company size : 11-50 employees
Job Type & Title : Remote
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About Company:
TieTalent is the career growth platform designed for tech professionals, connecting talents with top companies worldwide.

By joining our community, talents gain access to a complete overview of the job market and exclusive career resources. We offer two ways to find your next opportunity:

Let Job Opportunities Discover You – Create your profile, and our intelligent system matches you with job openings that align with your skills and career goals. Companies apply to you, and you decide which opportunities to explore.

Explore External Job Listings – Discover a broad range of job openings from multiple sources. Think of TieTalent as the "Kayak" for jobs: we show you opportunities across various platforms, and when you show interest in an external listing, you’ll be redirected to apply directly through the respective site.
Skills:

Responsible for all key aspects of systems operations, including configuration setup, system and integration testing, production issues triage and resolution, and interface monitoring/ resolution. Work with business leaders to determine their business needs to transform them into information technology system requirements. Supervises and monitors the day-to-day activities of staff. Organizes work and provides direct supervision to subordinates.

ESSENTIAL FUNCTIONS:

Supervises the team's daily activities. Assigns work and delegates responsibility and authority to team members. Provides regular performance feedback to each team member. Ensures that team members are kept abreast of all relevant standards and methods. Maintains resource models to ensure that resources are utilized appropriately to meet key goals and objectives. Assists with the management of the team's budget.
Ensures successful completion of day-to-day changes, corporate initiatives, and other projects by supervising team to ensure effective Systems Development Life Cycle (SDLC) activities spanning request analysis, requirements or specifications documentation, acceptance testing, development and maintenance of operating procedures operations support, and implementation impact assessment.
Ensures successful completion of other tasks, such as daily maintenance of systems control files, benefit files, and reimbursement files, processing of trading partner transaction files, updating user documentation, and production of ad hoc reports. Ensures development and oversees use of team controls and processes for production systems support and monitoring, which includes issue analysis, tracking, and resolution.
Participates in planning sessions to ensure that the team's operations and long-range goals are coordinated with other department staff, IT, and clients. Assist manager with planning the development of project management plans for day-to-day changes, corporate initiatives, and other projects. Oversees corporate processes for systems change management, spanning request submission, review, validation, prioritization, scheduling, and status reporting.

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