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Admin Assistant
- SeaBreeze Living and Homes
- January 24, 2025
- 03:56 PM
- SeaBreeze Living and Homes United States
- Company size : 2-10 employees
- Job Type & Title : Remote
- Apply Now
- About Company:
SeaBreeze Living and Homes is your go-to destination for embracing the beauty of coastal living. From lifestyle tips to home inspiration, we specialize in showcasing the charm of waterfront and seaside homes. Whether you're dreaming of a serene coastal retreat or looking to bring the tranquility of the coast into your everyday life, SeaBreeze Living and Homes is here to help you find your perfect escape.
- Skills:
About the job
Responsibilities:
- Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities
- Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction
- Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system
- Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients
- Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions
Requirements:
- Experience: Proven experience in a customer service role or within the travel industry
- Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems
- Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment
- Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally
- Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones
- Education: High school diploma or equivalent; additional certification in travel and tourism is a plus
Benefits:
- Remote Work: Enjoy the flexibility of working from home with a supportive team environment
- Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives
- Professional Development: Access to ongoing training and development opportunities within the travel industry
- Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge
SeaBreeze Living and Homes
United States
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