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Air India unveils plan to reinvent itself as world class airline

The plan is aimed at putting Air India on a path to sustained growth, profitability and market leadership,” an official statement from the airline noted.

Credits - Air India

Tata Group owned India’s national airline, Air India has unveiled a comprehensive transformation plan to establish itself  as a world-class global airline with an Indian heart.

The five year strategy named Vihaan.AI”, which in Sanskrit signifies the dawn of a new era, will focus on five main areas including exceptional customer experience, robust operations, industry-best talent, industry leadership, and commercial efficiency and profitability.

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